Once you're signed up, toss your favorites into the cart, and breeze through checkout. Opt for weekly or a one-time delight, pick your payment, and voila – your box is en route! Expect 1 – 3 working days after your order is received and paid for. We'll drop you a text to confirm the delivery date and timing.
Absolutely, the prices of all our products already incorporate the applicable GST at the current rate.
Rest assured, our system will promptly create and dispatch an order confirmation via email. Should you not receive it, please reach out to us!
In the event of any visible issues with your order, we'll give you a call. For seamless communication, our customer service team may contact you through WhatsApp to address any concerns with your order.
While your billing address doesn't necessarily have to be in Singapore, please note that we currently only deliver within Singapore. Therefore, a Singaporean address is required for your shipping details!
We provide a range of payment options, such as Paynow, debit, credit cards, and online partners like PayPal. For further details, please visit our payment methods page. Plus, we welcome several international credit cards. If you encounter any issues during payment or checkout, don't hesitate to reach out to us!
No need to stress about strict deadlines here! Your order, curated with farm-fresh goodness, will be delivered within 2-5 days after payment confirmation. No matter when you order, we've got you covered for a flexible delivery experience!
Feel free to log into your user account and update your details. If you'd rather kick back and let us handle it, just give us a shout!
Absolutely! Once you're in your account, you'll be able to view all your past orders, stay in the loop with ongoing orders, and even bring back an old favorite with just a click.
As our orders are carefully curated and brought in exclusively for you, we're unable to accommodate cancellations once your order is placed. If a slip-up occurs during the ordering process, reach out to us right away, and we'll do our best to assist. Please note that if you opt not to accept delivery, we regret that we're unable to refund any payments made.
Once payment is completed at a specified price, we maintain the order details as is, generally not allowing changes. However, we might consider accommodating a switch to another seasonal box of equal value upon request.
You're welcome to include additional orders for that extra goodness! Please note that while add-ons are allowed, cancellations are not permitted once the order is finalized.
At Dyeong Organic, our policy dictates that purchased items are non-refundable, non-exchangeable, and non-returnable. Nevertheless, if a product falls short of your expectations, we encourage you to get in touch. We take immense pride in our offerings, and if any product doesn't meet our high standards, we'll gladly provide you with credit for your next purchase with us!
Explore our terms and conditions by clicking here
Score free delivery on orders of $150 and above with every trip to your doorstep!
We charge a fixed rate of $10 for all deliveries. Alternatively, you're welcome to swing by our warehouse at to grab your goodies.
Yes! You're welcome to swing by our warehouse at
71 Ubi Road 1 #10-35 Oxley Bizhub S(408732), Singapore 408732
Pickup Timeslots: Tuesday to Friday (3pm - 5pm)
Let's talk sustainability! We're on a mission to use plastic only where it's truly needed. Most of our produce hangs loose, but a few items get a plastic shield for that extra freshness. We're all about less packaging and more freshness.
We get it – life happens! But to keep our drivers grooving and ensure you get your box on time, we allow just one change per weekly standing order. Feel the need for a tweak? Give us a shout at least 7 days before the next delivery, and we'll make it happen!
We're all about making it work for you! Take your pick from our various delivery days and time slots:
We can arrange to leave your goods in a safe place if you are not in. Please let us know where you would like your goods to be left under delivery instructions when checking out. If you have not let us know your safe place, we will have to redeliver your order and unfortunately charge you $20 for this.
Our values are focused on the environment and driving back and forward is certainly not good for the earth- or your greens for that matter.
Join our green mission! While we can't recycle the boxes just yet, we're on it. In the meantime, unleash your recycling superhero at home. We'll keep you posted the moment we're all set to recycle those boxes together. Let's make our planet proud!
Certainly! Rest easy knowing that we exclusively carry certified organic produce from Australia. Your entire shopping trolley is filled with the highest quality organic goodies. To ensure perfection, we personally taste and test everything we stock. Your satisfaction with top-notch products is our guarantee!
Feel free to shoot us a message if something you're eyeing is out of stock. We're on a mission to bring in the goods you crave, but Mother Nature and her moods might throw us a curveball. Despite the hurdles, we're committed to delivering top-notch quality, and you'll never find anything damaged or subpar in your box.
Every bit of our fresh produce hails from certified organic farms in Australia. Quality and organic goodness are at the heart of what we do!
If, for any reason, the items you purchased are unavailable on our packing day, we'll reach out promptly. You have the option to receive a refund via your original payment method or as Store Credit, which you can use towards your next purchase.
We're always expanding our product range, so if there's anything specific you'd like to find on our online shelves, just give us a shout, and we'll work our magic to stock it for you.
Feel free to include any of the items you spot on our site in your weekly fruit and vegetable box. Alternatively, snag them as a one-time add-on with your box for a little extra goodness!
